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Avianca Cancellation Policy

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What is the cancellation policy of Avianca Airlines?

Paying hefty cancellation charges can be an expensive and inconvenient act. Why pay a significant percentage of the flight fares as a wiping-out expense when you might drop for a small sum? But while flying with Avianca Airlines, you don’t have to worry about it. The airline offers an exceptional Avianca cancellation policy to ensure that people are held accountable for their commitments and that travel providers are not left out of pocket due to sudden cancellations. 

To understand the specifics of the Avianca cancellation policy, please refer to the steps outlined below:

  1. Flight tickets are directly purchased through the official web portal of Avianca Airlines, a customer service representative, or any official channel free of charge.
  2. Under the Avianca cancellation policy, you cannot make cancellation requests if you purchased Avianca Airlines tickets through a third party.
  3. Avianca cancellations must be made before the flight’s scheduled departure time. Please note you’ll not get compensation once the flight departs.
  4. If you cancel after 24 hours of the departure, you will be charged a cancellation fee of USD 150 or the cost of the ticket, whichever is less.
  5. As per the Avianca cancellation policy, the airline doesn’t charge additional fees if cancellation is made within 24 hours of reservation. The departure date must be at least seven days after the reservation to opt for compensation.
  6. If you have a refundable ticket, you will be refunded the full cost of the ticket minus any applicable cancellation fees.
  7. Under the Avianca cancellation policy, if you cancel your flight tickets within 30 minutes before departure, you’re not eligible for a refund. You must pay the full ticket price as cancellation costs.

How to cancel Avianca 24 hour cancellation policy?

Do you wish to cancel your flight tickets but want to avoid paying Avianca cancellation fees? What if I notified you that the airline offers free-of-cost cancellations under the Avianca cancellation policy? Please don’t panic; yes, it’s a piece of legitimate information. Passengers may cancel their flight tickets free of cost by opting for Avianca 24 hour cancellation policy.

Avianca 24 hour Cancellation Policy

Indeed, Avianca cancellation policy allows customers to cancel their flights for a full refund 24 hours before their scheduled departure time. If the flight is cancelled within 24 hours of the scheduled departure time, the full fare (less applicable taxes and fees) will be refunded. Cancellations made after the 24-hour window will be subject to the applicable fare rules and may include cancellation fees.

  • As per the Avianca cancellation policy, you must contact Avianca Airlines customer service representatives within 24 hours of your scheduled reservation time to receive a full refund.
  • Under the Avianca cancellation policy, If a cancellation is requested after the 24-hour window, customers may be eligible for a partial refund depending on their fare type and when they cancel.
  • Passengers should contact the Avianca customer service department by phone or email to cancel their reservation.
  •  Under the Avianca cancellation policy, if you’re eligible for reimbursement, the airline will issue a credit voucher for the refund amount. However, the assigned coupon can be used to purchase a new ticket or redeemed for cash at Avianca’s ticket offices.

Avianca Cancellation Fee for Cancelling Flights

Based on the Avianca cancellation policy research, the airline does charge a cancellation fee for cancelling flights. However, the charges vary depending on the type of ticket purchased, the fare rules in effect for the flight, and the date and time the cancellation is requested.

Generally, as per the Avianca cancellation policy fee is either a flat amount or a percentage of the ticket price, although it may be waived in certain circumstances. Furthermore, Avianca offers several travel insurance plans that may help cover cancellation fees in certain circumstances. To get deep insights into Avianca cancellation policy charges keep roll with the outlined points:

Economy Class

  • As per the Avianca cancellation policy if you cancel your ticket at least seven days before the scheduled departure, you will be charged a cancellation fee of $50. 
  • As per the Avianca cancellation policy If you cancel your ticket within seven days before the scheduled departure, you will be charged a cancellation fee of $100.  

Business Class

  • As per the Avianca cancellation policy If you cancel your ticket at least seven days before the scheduled departure, you will be charged a cancellation fee of $100. 
  • As per the Avianca cancellation policy If you cancel your ticket within seven days before the scheduled departure, you will be charged a cancellation fee of $200.

How to Cancel the Avianca Flight?

Avianca cancellation policy offers extra benefits, making air travel hassle-free and convenient for everyone. The airline gives flexibility to its prospective passengers to change travel plans from anywhere without waiting for anyone’s response. Passengers can opt for either offline or online modes to initiate Avianca Cancellation. Read the subheading below to learn more about the Avianca Airlines cancellation policy procedures. After that, choose any acceptable method and make Avianca cancellation with ease.

Cancel Avianca flight online

Cancel Avianca flight online is an easy and convenient method to change your travel plans from anywhere without contacting customer service. Several passengers often choose to make Avianca cancellations online.

  • To initiate the Avianca cancellation process, launch the official web portal of Avianca Airlines or the mobile app on your device.
  • Log in to your Avianca account and check your ticket details.
  • Select the ‘My Trips’ section of the website and find the flight you wish to cancel.
  • Read the cancellation fees associated with the flight and any additional fees that may apply to your particular situation.
  • Go to the “Cancellations and Refunds” section to find out the cancellation fee for your route and class of ticket.
  • If you are eligible for a refund, you can request it through the same section.
  • Select the ‘Cancel Flight’ option and follow the instructions to complete the cancellation.
  • Enter your payment information to process the cancellation fee or refund.
  • Receive a confirmation number for your cancellation and a refund, if applicable.
  • Once the cancellation fee and refund is processed, the money will be refunded to the original form of payment.

Cancel flight via Avianca customer service number

People who prefer the conventional method can modify their bookings at airport desks or through the Avianca customer service number. However, it is the easiest cancellation method, and the customer representative is pleased to assist you around the clock and make the process easier and hassle-free.

  • Launch the Avianca official web portal or mobile app on your device.
  • Click on the “Contact Us” link at the bottom of the page.
  • Select the “Cancel Flight” option from the drop-down menu.
  • Enter your flight details, including your flight number and your flight date.
  • Select your preferred contact method, such as email, phone, or live chat.
  • To speak with a live person at Avianca, dial the Avianca customer service number at 1-800-284-2622.
  • Once the IVR call is connected, carefully listen to the voice prompt and select the options per your query.
  1. For flight reservations, press 1.
  2. To check flight status, press 2. 
  3. To make changes to your existing reservations, press 3. To report a lost or damaged bag, press 4.  
  4. To hear available offers and discounts, press 5. 
  5. To hear about other services and information, press 6. 
  6. For all other inquiries, press 0.
  • After that, your call is directly connected with the customer representative. Provide the agents with the necessary details and the issue you are calling about.

Apart from all the details mentioned above about Avianca cancellation policy, please note the airline may update some of its cancellation and refund policies. To get further assistance, speak with a live person at Avianca by dialling the  customer service number.

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